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Why was my verification rejected?

A verified user badge is only given to individuals residing in UAE - to get verified, you would need a valid EID or Residence visa. Please make sure it's not expired!

 

Below are some tips to get a Blue Badge:

 

1. Provide a valid, unexpired UAE identity document matching your account.

2. Upload clear images of all required pages.

3. Take a proper selfie video following the guidelines.

4. Ensure the documents are unique and haven't been linked previously to another account.

5. Hold the document and take a picture. We do not approve PDFs or other formats such as pictures of a picture.


Let our team know if you still face verification issues after following all instructions carefully. We're here to help get your account verified!

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