After you submit your listing, our team reviews it to ensure it meets our quality and safety standards. This step is essential for maintaining a trustworthy platform for both hosts and guests.
What We Review
Our moderation team carefully checks your listing to ensure it is ready to be published and to confirm its compliance with local regulations. We review the following:
Quality: We check for high-quality, clear photos and a detailed description that accurately represents the property. A complete list of amenities is also reviewed.
Compliance: We verify that your property has a valid Holiday Home Permit from the relevant tourism authority in your emirate (e.g., the Dubai Department of Economy and Tourism (DET)). This is a mandatory step.
Accuracy: We ensure that the location, price, and other property details are accurate and consistent with the information on your permit.
Approval Timeline
The review process is typically completed within 4-12 hours of submission. We will notify you via email as soon as the review is complete.
If Your Listing is Approved: Congratulations! Your listing will automatically go live on the platform, and you can start receiving booking requests from guests.
If Your Listing Needs Changes: We will send you a detailed email with clear, actionable feedback on what needs to be updated. You can easily make the changes and resubmit your listing for another review.
If you have any questions or doubts about the approval process, please contact our support team for assistance.