INSPECT IT FOR ME
CAR INSPECTION SERVICE
FREQUENTLY ASKED QUESTIONS (FAQS)
For car buyers
What does your car inspection service include?
We offer a 240-point inspection service that covers mainstream or regular vehicles.
Do you inspect super cars and classic vehicles?
Our inspection services are currently limited to mainstream vehicles only.
How much does the inspection cost?
Every inspection costs AED499 (+5% VAT). We also charge an extra Dh.250* (+5% VAT) for towing vehicles that are unregistered or those whose car sellers are uncomfortable having someone else drive their vehicle.
Can you inspect an imported vehicle?
Yes. We inspect imported vehicles so long as they are in Dubai or Abu Dhabi.
Does my car have to be registered to be inspected?
No. We inspect unregistered vehicles as well. An additional AED250 (+5% VAT) is charged for towing the car to our garage.
Where are your inspection services conducted?
In Dubai, our inspection services are conducted in a fully equipped and insured facility. In Abu Dhabi, we are present at the Muroor in Mishref. However, we can also inspect vehicles that are registered in other emirates as well.
How do I pay for the inspection services?
For now you can visit our branches and pay for the service via cash. In the very near future, you will be able to pay online using a credit or debit card.
How does the inspection service work?
Once you submit a request for inspection along with your details and the vehicle details, we will contact the seller of the vehicle and schedule for the inspection. Upon confirmation and payment, we will send you a detailed report after the inspection is complete within 24 hours.
How reliable are these inspections?
We uphold professionalism in all our services and inspection is conducted by highly skilled and experienced technicians using qualified equipment. We also provide very detailed inspection reports which are based on the thorough 240 point inspection. You can therefore, rely on our inspections to make an informed purchase. While we do our best to offer a reliable inspection, our results cannot guarantee that the car will have no issues in the future.
What is included in the inspection report?
The report is a summary of the inspection and will include details derived from the mechanical and diagnostic checks as well as the service history of the car.
What if the inspection reveals hidden problems in the vehicle?
You can assess the costs of repair and decide whether or not to go ahead with the purchase.
Does your inspection service include an assessment of the car value?
No, we do not offer a price valuation at the moment but our report can give you an understanding of the scope of repair work required to bring the car condition up to par, therefore allowing you to negotiate the price better.
What if the car seller refuses to have the vehicle inspected?
Our professionals are often successful in convincing the car sellers of the benefits of having their vehicles inspected. However, if the seller refuses, you can either request for a refund or identify another vehicle that can be inspected.
What if the car that I want to be inspected has already been sold?
You can either request for a refund or identify another vehicle that can be inspected.
What if I am dissatisfied with your inspection service?
This is highly unlikely but if you prove that our services did not meet what we promised, we will offer to re-inspect the vehicle or refund your money.
For car sellers
What type of inspection services do you offer?
We offer a 240-point car inspection service that helps car buyers to know the condition of the vehicle they are interested in buying and giving a detailed report based on the inspection.
How does your inspection service work?
Once the car buyer books an inspection, we contact you, the seller, to schedule the inspection. You will bring your car to the inspection center for a thorough 240-point check up that covers the exterior, interior, underbody, engine bay, suspension, and electricals, as well as tires. Our experts also take the vehicle for a brief road test and provide a vehicle diagnostics report. After the inspection, you can collect the car.
What if I’m too busy to drop-off / pick-up the vehicle?
For an additional charge to the buyer, we can arrange for the pickup of the vehicle and conduct the actual inspection and drop it off to your location upon completion.
How long does the inspection process take?
The inspection process takes up to 2 hours to complete and the report is shared with the buyer within 24 hours.
Do I have to pay anything for this service?
No, you do not have to pay for anything because the buyer pays for this service.
Why should I allow you to inspect my vehicle?
As dubizzle is the UAE’s #1 used car marketplace, you can expect nothing short of excellent services from our team of professional experts. A request for a car inspection shows the seriousness of a buyer and a dubizzle-backed inspection gives your car more credibility.
What happens if my car gets damaged during the inspection process?
Our services are conducted by experienced professionals who handle every car with utmost care in a fully equipped and insured facility. However, in the unlikely event that your car gets damaged while under our service, we will handle any reports and insurance claims.
My car is unregistered, can you still inspect it?
Yes, we can inspect it. However, it will have to be towed because it is illegal to drive an unregistered car. This incurs an additional charge of AED250 (+5% VAT), which covers a return trip within Dubai.
What happens if I am uncomfortable with someone else driving my car?
Although our drivers are experienced and careful, we understand if you are uncomfortable with someone else driving your vehicle and can arrange for your vehicle to be towed for an additional charge of AED250 (+5% VAT), which covers a return trip within Dubai.
Can I object to the inspection?
Yes, you can decline the inspection service. However, this might not help your sale because most buyers prefer to purchase vehicles that have been inspected. Refusing to have your car inspected might raise suspicions on the condition of your vehicle. We can also try to make the inspection process more convenient by picking up and dropping off the vehicle and inspecting it with minimal interruptions to your schedule.
Do I get a copy of the report?
We only issue one copy of the inspection report to the buyer. You can either request a separate inspection on your own or liaise with the buyer to get a copy of their inspection report.
General contact information
I have a question that was not addressed here, who do I ask?
Please drop us an email at firstname.lastname@example.org and we’ll get back to you as soon as possible. Alternatively, you can call us on 04 506 2888 and one of our customer care agents will be happy to assist. Our call center working hours are Saturday to Thursday from 9 AM to 8 PM.