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Why was my Ad rejected?

If your ad was not approved or your ad edit was unsuccessful, it's important to know why and what to do next.

Rejections reasons:

  1. Prohibited Ads:
  • Ads that advertise Illegal items, Dangerous and offensive Products or Services
  • Ads that directly violate our platform rules and mandatory guidelines

For more details, please refer to the Ad Posting Guidelines to understand how to post the perfect Ad!

  1. Miscategorized Ads

Ads posted in the wrong category lead users to search the products in the wrong categories, causing confusion and hindering smooth browsing experience, resulting in poor user experience and satisfaction.
Please go through the FAQ - “What are the different dubizzle Categories? on the Help Centre to find the right category for your ads. 

  1. Misleading Ads

This refers to deceptive/confusing practices or false information about products, prices, or conditions. It can misguide customers, leading to unsatisfactory purchases and damaging trust in the platform. Transparency and accuracy are essential to avoid misleading users.

Key List of Misleading Ads (Consistent across all categories)

  • Blurry / Stock Images
  • Misleading Information - mismatch in the product descriptions and the actual attributes. 
  • Price inconsistencies / Inaccuracies / Mismatch with description
  • Advertising an item that's no longer available (Marking item as Sold, Reserved, etc.)

For more details, please refer to the Ad Posting Guidelines to understand how to post the perfect Ad!

  1. Repetitive and Geo-Repetitive ads

Repetitive ad: 

These are violations referring to posting duplicate ads for the same item from the same or different accounts. 

Geo-repetitive ad:

These are violations referring to duplicate ads posted across multiple geographic areas from the same or different accounts. 

 

Note: When you edit your ad, it must adhere to the same guidelines and rules as when you initially post a new ad.

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